We're pretty sure you're going to love your new Beanantee, but if you don't that's cool - no hard feelings!
Although we don't offer an exchange service, if you'd like a different item, you can send you original Beanantee back to us and place an order for a new one. Once we receive the original item we will issue you a refund.
Unfortunately as a small business we cannot offer free returns so you will have to cover the postage to return the item. If you send the item untracked and it gets lost Beanantees can take no responsibility for this.
We offer returns within 21 days of receiving your order on all orders for a full refund to the original payment method.
To initiate an exchange, please complete the following steps:
- Download and complete this form. If you don't have access to a printer you can handwrite the details.
- Return the item to: Beanantees, Lower Faugher, Marblehill, Letterkenny, Co Donegal, F92 X5P2
- Once your return is received, inspected, and approved your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of day
The following exceptions to our returns policy:
- Discounted items are final and cannot be returned
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We highly advise using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item. All items are the responsibility of the customer until returned to Beanantees HQ.